Refund policy
At Zaahe, each product is custom-made especially for you. Due to the nature of print-on-demand production, we do not accept returns, exchanges, or refunds unless the item arrives damaged or defective.
Order Issues
- If your item arrives damaged, defective, or incorrect, please contact our customer support team within 7 days of receiving your order.
- Include clear photos of the item and your order number to help us resolve the issue quickly.
Non-Returnable Items
- All products are made-to-order and are not eligible for returns or exchanges for reasons such as size, color preference, or change of mind.
- Please review your order carefully before finalizing your purchase.
Refunds (if applicable)
- Approved refunds for damaged or defective items will be processed to your original payment method.
- Please allow a few business days after approval for the refund to reflect in your account.
Shipping Costs
- Shipping costs are non-refundable.
- If a return is approved for a damaged or incorrect item, we will cover the cost of return shipping.